The game lobby has many well-known titles from notable software vendors. We even discovered some new games to add to our favourite slots rotation. The selection of tables and slots was extensive, while the live games were engaging and exciting. The sportsbook and cybersports are excellent additions that diversify the betting experience.

• The complaint was closed as ‘unresolved’ as the casino has more than 15 cases marked “No Reaction Policy”.
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• The player from the United Kingdom, who had a verified account and a history of successful withdrawals, had experienced issues when withdrawing winnings of 2500 GBP from sports betting.
• Since the casino later provided evidence confirming that the withdrawal was processed, we marked this complaint as resolved.

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The casino stopped responding to the player and their requests. The player from United States has requested a withdrawal almost two weeks ago. The player from the US has a suspicion, her winnings weren’t credited properly.

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We don’t recommend playing at it and advise you to stay away from it. At the top right corner, you will find a headphones icon. Clicking on it will turn on the chat box feature, asking you to insert your name and question. It’s unfortunate that the minimum deposit allowed at Golden Mister Casino is 50 EUR, which is higher than the industry average of 10. On top of that, the match bonus deposit requirement is even higher, set at 100 EUR. Like any new gambling platform, Golden Mister Casino comes with its own set of ups and downs.

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Their portfolio includes a wide range of slot games, table games, and lottery-style offerings, all characterized by stunning graphics, engaging gameplay, and immersive soundtracks. With a commitment to quality and player satisfaction, Yggdrasil Gaming has secured partnerships with numerous operators, establishing itself as a big name in the iGaming industry. NETent made an early entrance into the online gambling industry back in 1996. Over the years, they have become known for delivering one of the best gaming experiences around. They have operated some of the biggest names in the business and offered massive payouts to their luckiest players. The player from Germany had sent a self-exclusion request due to gambling addiction but the account was not locked.

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We reviewed the player’s email exchange with the casino and concluded that without an explicit mention of a gambling problem, the casino was not obligated to act. We had suggested to the player to self-exclude from all online casinos and recommended professional assistance for his gambling problem. The player did not respond to our suggestions and further queries, which led to the rejection of his complaint. The player from the United Kingdom had requested a withdrawal prior to submitting this complaint.